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Ring Doorbell Battery Not Charging? 5 Fixes That Actually Work [2024]

Is your Ring doorbell camera battery refusing to charge? Don't panic! It's a common issue, and luckily, one that's often easily fixed. A dead or stubbornly uncharging Ring doorbell camera battery defeats the whole purpose of having smart security. This guide will walk you through 5 reliable solutions that will get your Ring doorbell back up and running in no time. Let's dive in and troubleshoot!

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First, let's briefly cover some of the most common reasons why your Ring doorbell camera battery might be acting up. Knowing the cause can often steer you directly to the right solution. The usual suspects include:

Temperature Extremes: Ring doorbells (like most batteries) hate extreme heat or cold.
Incorrect Charging: Using the wrong charger or powering from a bad USB port can prevent charging.
Faulty Battery: Like any battery, Ring batteries degrade over time and eventually fail.
Wi-Fi Issues and Excessive Use: Constant recording and alerts drain the battery quickly, especially when Wi-Fi is weak, and if the battery is being drained faster than it's charging, it will eventually show as "not charging".
Firmware Issues: Glitches in the Ring doorbell's software can sometimes interfere with charging.

Now, let's get to the fixes!

Here are five solutions to try when your Ring doorbell camera battery refuses to charge. We'll go from the simplest to the more involved, so start at the top and work your way down.

1. Check the Obvious: Power Source & Cable

This might seem too simple, but it's the most common culprit! Ensuring a proper power connection is crucial for charging your Ring doorbell camera battery.

Inspect the Cable: Make sure you're using the USB cable that came with your Ring doorbell. Other cables, especially older ones, might not be capable of delivering enough power. Check the cable for any signs of damage, like fraying or kinks.
Verify the Power Adapter: Use a standard USB wall adapter with a 5V output. Avoid using computer USB ports, as they often provide insufficient power for charging the battery.
Test a Different Outlet: Sometimes, the problem isn't the charger but the power outlet itself. Plug the charger into a different outlet to see if that makes a difference.
Clean the Charging Port: Dust and debris can accumulate in the charging port on the battery, preventing a good connection. Use a can of compressed air to gently clean out any dirt.

2. Bring the Battery Inside and Charge at Room Temperature

As mentioned earlier, extreme temperatures can prevent a Ring doorbell camera battery from charging. If you're charging the battery outdoors (which isn't recommended!), or if the indoor temperature is very hot or cold, bring the battery inside.

Remove the Battery: Carefully remove the battery from your Ring doorbell according to the manufacturer's instructions.
Let it Acclimate: Allow the battery to reach room temperature (around 68-72°F or 20-22°C) for at least an hour.
Charge Indoors: Connect the battery to the charger and let it charge indoors for several hours.

Pro-Tip: Charging at room temperature not only improves charging efficiency but can also extend the overall lifespan of your Ring doorbell camera battery.

3. Perform a Hard Reset on Your Ring Doorbell

A hard reset can often resolve software glitches that might be preventing the battery from charging correctly.

Locate the Reset Button: The reset button is usually a small button located on the Ring doorbell itself, often near the battery compartment. You might need a paperclip or similar tool to press it.
Press and Hold: Press and hold the reset button for at least 20 seconds.
Re-Connect to Wi-Fi: After the reset, your Ring doorbell will return to its factory settings. You'll need to reconnect it to your Wi-Fi network using the Ring app.
Re-Insert the Battery: Once the doorbell is back online, re-insert the freshly charged battery.

4. Deep Discharge and Recharge (Use with Caution)

Important Note: This method should be used as a last resort, as it could potentially damage the battery if not done carefully. It's based on anecdotal evidence from users and not officially recommended by Ring.

The idea behind this method is to force any trapped energy out of the battery and recalibration. The process involves fully draining the battery and recharging it in a specific way.

Let the Battery Fully Drain: Leave the battery out of the Ring doorbell and don't charge it until it's completely dead.
Charge Continuously for 24-48 Hours: Once the battery is fully discharged, begin charging it continuously for a full 24-48 hours, even after the charging indicator shows it's full.

Why This Might Work: This process forces the battery to cycle fully, recalibrating its internal sensor and resetting what level it's reading charge at.

5. Contact Ring Support

If you've tried all the above steps and your Ring doorbell camera battery still refuses to charge, it's time to call in the professionals. There might be an underlying hardware issue or a more complex software problem that requires expert assistance.

Gather Information: Before contacting Ring support, gather all relevant information, such as the model of your Ring doorbell, the age of the battery, and a detailed description of the problem.
Contact Support: Visit the Ring website or app to find their contact information and reach out to their support team. Be prepared to explain the troubleshooting steps you've already taken.
Warranty Claim: If your Ring doorbell or battery is still under warranty, you might be eligible for a replacement.

While fixing a non-charging Ring doorbell battery doesn't require many tools, having the right charging setup can make a big difference in performance and longevity.

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Key Features:

Fast Charging: Delivers 20W of power for rapid charging.
Compact Design: Easy to carry and doesn't block other outlets.
Universal Compatibility: Works with all USB-powered devices.

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Here are some additional tips and answers to frequently asked questions about Ring doorbell batteries:

How often should I charge my Ring doorbell battery?

The frequency of charging depends on several factors, including the amount of activity your doorbell records, the temperature, and your Wi-Fi signal strength. In general, you can expect to charge the battery every few weeks to a few months.

Can I leave my Ring doorbell plugged in all the time?

No, it is generally not recommended to leave your Ring doorbell plugged in all the time if it's running on battery. This can shorten the battery's lifespan. Ring doorbells are designed to operate on battery power and only need to be charged when the battery is low. Only the wired models of Ring doorbells are designed to be continuously connected to a power source.

Is it okay to use a third-party charger for my Ring doorbell battery?

While it might work, it's generally best to use the charger that came with your Ring doorbell or a reputable USB charger with a 5V output. Using a cheap or unreliable charger could damage the battery.

How do I extend the battery life of my Ring doorbell?

You can extend the battery life by adjusting the motion detection settings to reduce the number of recordings, improving your Wi-Fi signal strength, and keeping the doorbell out of direct sunlight or extreme temperatures.

Don't let a non-charging Ring doorbell camera battery compromise your home security. By following these 5 fixes, you should be able to identify and resolve the issue quickly and easily. Remember to start with the simplest solutions and work your way up to the more complex ones. And if all else fails, don't hesitate to contact Ring support for expert assistance. With a little troubleshooting, you'll have your Ring doorbell back up and running in no time, providing you with peace of mind and reliable home security. <a href="https://www.amazon.com/s?k=ring doorbell camera battery&sort=price-asc-rank&tag=bestsecuritysystemsreviews-20">[Shop Budget-Friendly ring doorbell camera battery on Amazon.]</a>